MegaBonanza Casino Privacy Policy

This Privacy Policy explains how we at MegaBonanza collect, use and protect personal information when you use our website and services. We take your privacy seriously and set out below the types of information we process, how we use it, who we may share it with, and the choices available to you.

Types of data we collect

We collect information that is necessary to provide and secure your account, process transactions and meet legal obligations. This includes:

Personal data

Details you provide when registering or verifying your account such as full name, date of birth, postal address, email address, telephone number and identity documents where required for verification.

Technical data

Information automatically collected about your device and connection including IP address, browser and operating system, device identifiers, screen resolution and location data where enabled.

Transactional and activity data

Records of deposits, withdrawals, bets and game play, payment authorisations, promotional activity and communications between you and our support team.

Use of information

We use your information to operate your account, process payments, prevent fraud, comply with anti-money laundering and gambling regulations, improve our services and, where you consent, send marketing communications. We only use data for purposes compatible with the reason it was collected unless we have a legitimate interest or legal requirement to do otherwise.

Data protection practices

We protect your information using industry standard security measures such as encryption in transit, access controls and secure storage. Access to personal data is limited to staff and processors who need it to perform their roles. We regularly review our security arrangements and require third-party processors to maintain appropriate safeguards.

Cookies and tracking technologies

We use cookies and similar technologies to make the site work, remember your preferences and analyse performance. Types of cookies include session cookies, persistent cookies, analytics and advertising cookies. You can manage cookie preferences via your browser or our cookie settings. Disabling certain cookies may affect how parts of the site function.

Access, correction and deletion of data

You have the right to request access to the personal data we hold about you and to ask for incorrect information to be corrected. You can also request deletion of your account and personal data in certain circumstances. To submit a request, contact our data team at [email protected] or use the account settings where available. We will need to verify your identity before actioning requests.

Information sharing and third parties

We may share your information with payment processors, identity and age verification services, fraud prevention agencies, analytics providers and legal or regulatory authorities where required. We only share what is necessary and require our partners to protect your data. Transfers outside the UK are subject to appropriate safeguards.

User rights

Subject to applicable law, you may have rights to access, rectify, restrict processing, object to processing, request portability or withdraw consent. You may also lodge a complaint with a supervisory authority if you believe your rights have been breached.

Privacy policy updates

We may update this policy from time to time. Material changes will be posted on this page and, where appropriate, notified to you by email or within your account. Continued use of our services after changes are posted indicates acceptance of the updated policy.

If you have questions about this policy or how we handle your data, please contact [email protected].